Privacy Policy
Privacy Policy — PitchTrackker
Last Updated: April 2, 2026
PitchTrackker (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use our pitch‑tracking software and related services.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide
Account registration details (name, email, organization/team name)
Billing and subscription information
Support inquiries or feedback
B. Team & Player Data (Software Use)
When teams use PitchTrackker software, we may collect:
Pitch metrics (velocity, spin rate, movement, location)
Player identifiers (e.g., jersey number, roster ID)
Session data (date, time, training environment)
We do not require or collect sensitive personal information such as Social Security numbers, medical data, or government IDs.
C. Automatically Collected Data
When you visit our website or use our software:
Device information (browser type, operating system)
IP address and general location
Usage analytics (pages visited, features used)
Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
Provide and improve our pitch‑tracking software
Generate analytics, visualizations, and performance reports
Manage subscriptions, billing, and account access
Respond to support requests
Enhance website functionality and user experience
Ensure system security and prevent misuse
We may use aggregated or anonymized data for product development, research, or performance benchmarking. This data cannot be used to identify individual players or teams.
3. How We Protect Your Information
We implement industry‑standard security measures, including:
Encrypted data transmission (HTTPS)
Secure storage and access controls
Regular system monitoring and vulnerability checks
While we take strong precautions, no method of transmission or storage is 100% secure.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only in the following cases:
Service Providers: Trusted vendors who assist with hosting, analytics, or payment processing
Legal Requirements: If required by law, subpoena, or government request
Team‑Authorized Sharing: When a team chooses to export, share, or integrate its own data
We do not share player‑level data with third parties unless explicitly authorized by the team.
5. International Data Transfers
If you access PitchTrackker from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ.
6. Cookies & Tracking Technologies
We may use cookies to:
Maintain session functionality
Analyze website traffic
Improve user experience
You can disable cookies in your browser settings, though some features may not function properly.
7. Your Rights & Choices
Depending on your location, you may have rights to:
Access your personal information
Request corrections
Request deletion
Opt out of certain data uses
To exercise these rights, contact us at the email below.
8. Children’s Privacy
PitchTrackker does not knowingly collect personal information from children under 13. Teams using the software are responsible for ensuring compliance with youth‑athlete privacy regulations.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy or how we handle data, contact us.